LEGAL REFERENCE

Privacy Policy - np22 par aapki jaankari surakshit hai

Jab aap np22 par account kholte ho, hamari responsibility hai aapka personal aur financial data protect karna. Yeh policy batata hai ke aapki jaankari kis tarah collect hoti...

Data encryption throughoutPakistan legal compliancePayment information protection
np22 Privacy Policy - np22 par aapki jaankari surakshit hai

Hamara data collection aur use ka tareeqa

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUMSE SAWAAL POOCHIYE

Privacy concerns ke liye support channels

Team online

Email Support

Privacy ya data security ke bare mein email karo [email protected] par. Hamara team 24 ghante mein jawaab deta hai aur aapke concern ko personally dekhta hai.

Live Chat

Lobby mein bottom-right pe live chat icon hai. Privacy questions poochiye aur real-time mein jawaab pao — Pakistani timezone mein 10am se 11pm tak available.

Account Settings

Aapka account page par 'Privacy & Security' section hai jahan aap apne data ko manage kar sakte ho, password change kar sakte ho, ya session terminate kar sakte ho.

VISWAS KE NISHAAN

Hamara privacy approach ka basis

Encryption Standard

Hamari saari communications aur storage TLS 1.3 encryption use karti hai. Payment info JazzCash, Easypaisa, SadaPay, Raast walein secure gateways...

Pakistan Jurisdiction

Hamara privacy policy Pakistan ke laws ke saath align hai. Aggar koi regulatory body request karay, hum PFSA aur digital...

No Third-Party Sell

Hamari business aapka data beech-neech kisi aur ko bechne par depend nahi karta. JazzCash, Easypaisa, SadaPay ya Raast — ye...

Transparent Logging

Jab aap JazzCash se deposit karte ho ya Easypaisa se withdraw karte ho, hamara system ek audit trail rakhta hai...

Session Security

Har login ka timestamp record hota hai. Aggar aapko unfamiliar activity dikh jaye, aap immediately logout ho sakte ho aur...

Data Retention

Account band karne ke baad, hamara system 6 mahine tak transaction history rakhta hai (tax aur audit ke liye), phir...

HAMARA PRIVACY CONSISTENT HAI

Aapka data policy sab jgah same rahta hai

01

Desktop aur Mobile

Chahe aap web se login karo ya mobile app se, encryption aur data handling bilkul same rehta hai. JazzCash, Easypaisa, SadaPay aur Raast — sabke liye same secure tunnel.

02

Live Casino vs Slots

Chahe aap live table khelra ho ya slot lobby mein, aapka betting history aur personal info same level ke protection ke saath stored rehta hai.

03

Withdrawal vs Deposit

JazzCash se deposit karo ya Easypaisa se withdraw karo — dono transactions same encryption aur audit trail ke under hain, koi difference nahi.

04

Pakistani Players

Supported ilaqon mein reh ke khel raha ho ya roaming pe — aapke account security aur data privacy policy kabhi change nahi hota.

05

First-Time vs Repeat

Naya account ho ya 5 saal se khel raha ho, privacy protections same hain. Sirf kyunke aap purana user ho is liye hum aapka data kisi ko nahi dete.

06

Promo Periods

Special offers chal rahe hon ya off-season — aapka personal aur payment info ka protection kabhi kam nahi hota, policy same rahta hai.

07

Support Escalation

Live chat se baatein ho ya email par complicated issue ho — privacy policy automatically laagu rehta hai, koi exception nahi.

Aapke privacy ka jo hissa aap dekh sakte ho

Payment Chip Row

Lobby mein top par JazzCash, Easypaisa, SadaPay, Raast chips dikhte hain — ye sab secure banking partners hain aur hamara system inke saath encryption-only level mein baat karta hai.

Account Dashboard

Aapka account ke home page par 'Transaction History' section hai — yahan sirf aapke transactions dikhte hain, aur ye data locally encrypted rahta hai.

Privacy Controls

Settings mein 'Data & Security' tab mein aap device sessions check kar sakte ho, login attempts dekh sakte ho, aur suspicious activity report kar sakte ho.

Withdrawal Verification

Jab aap Easypaisa, JazzCash ya SadaPay par withdrawal request karte ho, hamara system OTP verification use karta hai — aapka approval chahe sirf aap hi de sakte ho.

Session Timer

15 minutes inactivity ke baad, aapka session automatically log out hota hai. Agar koi doosra aapka phone pick up kare, to automatically protected rahoge.

Email Notifications

Har withdrawal, login ya payment method change ke baad, aapko confirmation email milta hai. Aggar aapne ye action nahi kiya, to immediately support ko contact kar sakte ho.

Aapke privacy ke sawaalaat aur jawaab

Nahi, kabhi nahi. Jab aap JazzCash se login karte ho, aapka password directly JazzCash ke servers par jata hai. Hamara np22 system sirf ek secure token paata hai jo proof deta hai ke payment ho gaya. Aapka actual password hamara system kabhi nahi dekha.

Aapke Easypaisa transactions aapke account dashboard par permanent dikhte hain, lekin hamara internal audit trail 6 mahine tak rakhte hain — tax aur compliance ke liye. Uske baad automatically delete ho jata hai. Account band karne ke baad bhi same timeline follow hota hai.

Bilkul nahi. Har account independent hota hai aur sirf aap apne login credentials se usey access kar sakte ho. Hamari team support karte hue bhi aapke JazzCash, Easypaisa, SadaPay ya Raast full details kabhi nahi dekh sakte.

Foran [email protected] par email karo ya live chat use karo. Hamara security team login history check karta hai aur unfamiliar sessions ko immediately terminate karta hai. Aapka password reset ho jata hai aur agar paise withdraw ho gaye to investigation start hota hai.

Nahi. Mobile app same encryption use karta hai jo website par hai. Aapka data sirf np22 servers par aur JazzCash/Easypaisa/SadaPay/Raast gateways par jata hai. Ads, analytics, ya marketing partners ke liye kabhi nahi.

Haan, failed transaction bhi hamara audit system mein record hota hai — ye security ke liye zaroor hai. Lekin ye log sirf internal investigations, support queries aur compliance checks ke liye use hota hai. Kabhi third party ko nahi diya jata.

Haan, major changes ka email notification jaata hai. Minor updates (bugs fix, clarity) automatically apply ho jate hain. Aap hamesha is page par latest version dekh sakte ho. Aggar aapko policy pasand na aye, aap account delete karne ke liye support contact kar sakte ho.